How we handle your enquiry details

Last updated: 6 May 2026

Who we are

This website is operated by Masters - Building and Renovation Services for bespoke fitted furniture enquiries in London, Surrey, and nearby areas.

Information we collect

When you submit the enquiry form, we may collect your name, email address, phone number, postcode, preferred contact method, project details, approximate measurements, style preferences, budget range, timeframe, and any notes you choose to send.

How we use your information

We use your information to review your fitted furniture enquiry, contact you about the project, prepare an initial response, arrange a site visit if suitable, coordinate pricing, and manage follow-up communication.

Where enquiry details are sent

Enquiry details may be sent to our business email inbox, a Telegram notification channel, and a Google Sheet used for enquiry tracking. These services are used so we can respond to enquiries and manage project requests properly.

How long we keep information

We keep enquiry information only for as long as needed to respond to the enquiry, manage potential project work, maintain business records, and meet any legal or accounting requirements.

Sharing your information

We do not sell your personal information. We may share project information with trusted suppliers, installers, or professional partners where this is necessary to review, price, manufacture, or install your fitted furniture.

Your rights

You can ask us to confirm what personal information we hold about you, correct inaccurate information, or delete information where we no longer need to keep it.

Contact

For privacy questions, contact us by email at buildwithmasters@gmail.com.